CBA chief joins Westpac to drive digital transformation

The newest appointment will assist drive digital transformation on the main.

Dr Andrew McMullan has been appointed the chief information, digital, and AI officer at Westpac, efficient from September 2025.

At present the chief information and analytics officer of Commonwealth Financial institution of Australia, McMullan will use his expertise to drive synthetic intelligence, information analytics, and general digital transformation.

“Andrew’s appointment will accelerate our strategic efforts in data analytics, digital innovation and responsible AI,” mentioned Westpac CEO Anthony Miller.

“He’s an outstanding executive and thought leader who has successfully transformed data and digital capabilities in leading financial institutions globally. By integrating our data, digital and AI functions under Andrew’s leadership, we aim to become a truly service-centric organisation, improving the customer experience and empowering our teams.”

The client and worker expertise might be prime precedence, mentioned Westpac in a press release. McMullan will report on to Miller.

“Andrew will build on the strong foundations established over the past five years by our CIO Scott Collary. He will work closely with Scott and our executive team as we continue to responsibly leverage data to enrich the customer and employee experience. Andrew’s leadership will also be instrumental in supporting the successful delivery of UNITE,” Miller mentioned.

“I look forward to welcoming Andrew to our executive team.”

Some have labelled the transfer a “poaching” on Westpac’s behalf, scooping up the chief of a direct competitor.

Becoming a member of CBA in July 2016, McMullan was instrumental in driving digital transformation on the main.

He has held an govt place since being appointed the chief analytics officer, which he served from July 2018 to September 2021.

Since September 2021, he has held the function of chief information and analytics officer.

McMullan has constructed a profession in creating and scaling digital, information analytics, and AI platforms. He holds a PhD in statistics from the College of Glasgow.